* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body {
    font-family: 'Arial', sans-serif;
    /* background-color: #000000; */
    background-color: #0d163e !important;

    color: rgb(0, 0, 0);
    line-height: 1.6;
}



.container-fluid {
    max-width: 1850px !important;
}

body {
    margin: 0;
    font-family: var(--bs-body-font-family);
    font-size: var(--bs-body-font-size);
    font-weight: var(--bs-body-font-weight);
    line-height: var(--bs-body-line-height);
    color: var(--bs-body-color);
    text-align: var(--bs-body-text-align);
    background-color: #0d163e;
    -webkit-text-size-adjust: 100%;
    -webkit-tap-highlight-color: transparent;
}


:root {
    --primary-orange: #FF5F15;
    --secondary-orange: #FFA802;
    --gradient-primary: linear-gradient(135deg, #FF5F15 0%, #FFA802 100%);
    --gradient-light: linear-gradient(135deg, #fff5f0 0%, #fff9f0 100%);
    --text-dark: #2c3e50;
    --text-light: #6c757d;
    --shadow-light: 0 10px 40px rgba(255, 95, 21, 0.1);
    --shadow-hover: 0 20px 60px rgba(255, 95, 21, 0.2);
    --shadow-primary: 0 20px 40px rgba(255, 95, 21, 0.2);

}




@media (max-width: 900px) {

    .cards-grid {
        position: static;
        transform: none;
        margin-top: 20px;
        grid-template-columns: repeat(2, 1fr);
    }
}

@media (max-width: 600px) {
    .cards-grid {
        grid-template-columns: 1fr;
        gap: 20px;
    }

    .client-card {
        height: auto;
        text-align: center;
    }

    .client-card img {
        margin: 10px auto;
    }
}

.safety-section {
    /* padding: 3rem 2rem; */
    color: white;
    text-align: center;
}

@media (min-width: 576px) and (max-width: 780px) {
    .col-sm-3 {
        flex: 0 0 auto !important;
        width: 50% !important;
        /* 2 cards ek row me */
    }
}


@media (min-width: 200px) and (max-width:575) {
    .col-sm-3 {
        flex: 0 0 auto !important;
        width: 100% !important;
    }
}


.safety-grid {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 10px 350px;
    max-width: 1000px;
    margin: 0 auto;
}

.safety-card {
    padding: 1.5rem;
    border-radius: 12px;
    text-align: left;
    will-change: transform;
    backface-visibility: hidden;
    transform: translate3d(0, 0, 0);
}

.safety-card img {
    width: clamp(80px, 15vw, 120px);
    display: block;
    margin-left: auto;
    margin-right: auto;
}

.safety-card h3 {
    /* color: #ff6600; */
    font-size: clamp(18px, 3.5vw, 26px);
    margin-bottom: 0.5rem;
    text-align: center !important;
    font-weight: 700;
    text-transform: uppercase;
    background: linear-gradient(90deg, #ff5f15 0%, #ffa802 100%);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    display: inline-block;
}

.safety-card p {
    color: #fff;
    font-size: clamp(14px, 2.5vw, 20px);
    text-align: left;
}



.safety-section {
    /* padding: 3rem 2rem; */
    color: white;
    text-align: center;
}



.safety-grid {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 10px 350px;
    max-width: 1000px;
    margin: 0 auto;
}

.safety-card {
    padding: 1.5rem;
    border-radius: 12px;
    text-align: left;
    will-change: transform;
    backface-visibility: hidden;
    transform: translate3d(0, 0, 0);
}

.safety-card img {
    width: clamp(80px, 15vw, 120px);
    display: block;
    margin-left: auto;
    margin-right: auto;
}

.safety-card h3 {
    /* color: #ff6600; */
    font-size: clamp(18px, 3.5vw, 26px);
    margin-bottom: 0.5rem;
    text-align: center !important;
    font-weight: 700;
    text-transform: uppercase;
    background: linear-gradient(90deg, #ff5f15 0%, #ffa802 100%);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    display: inline-block;
}

.safety-card p {
    color: #fff;
    font-size: clamp(14px, 2.5vw, 20px);
    text-align: left;
}



.banner-wrapper img {
    transition: all 0.4s ease;
    filter: brightness(1.05) contrast(1.1);
}

.banner-wrapper img:hover {
    transform: scale(1.02);
    filter: brightness(1.1) contrast(1.15);
    box-shadow: 0 15px 35px rgba(0, 0, 0, 0.2);
}

.terms-section div[style*="background:#0d163e"] {
    border-radius: 25px;
    background: #0d163e !important;
    border: 2px solid rgba(255, 168, 2, 0.15);
    transition: all 0.4s ease;
    position: relative;
    overflow: hidden;
    animation: fadeInUp 0.8s ease-out;
}

.terms-section div[style*="background:#0d163e"]::before {
    content: '';
    position: absolute;
    top: 0;
    left: -100%;
    width: 100%;
    height: 100%;
    background: linear-gradient(90deg, transparent, rgba(255, 168, 2, 0.08), transparent);
    transition: left 0.6s ease;
}

.terms-section div[style*="background:#0d163e"]:hover::before {
    left: 100%;
}

.terms-section div[style*="background:#0d163e"]:hover {
    transform: translateY(-5px);
    box-shadow: 0 15px 35px rgba(255, 95, 21, 0.2);
    border-color: rgba(255, 168, 2, 0.3);
}


/* footer section  */



footer ul li,
footer ul li a {
    font-size: 22px;
    color: #000000;
    font-weight: 500;
}

.safety-card img {
    width: 120px;
    display: block;
    margin-left: auto;
    margin-right: auto;
}

/* ========================================
   GRIEVANCE HERO SECTION - COMPLETE CSS
======================================== */

/* .grievance-hero-section {
    position: relative;
     min-height: 65vh;

    display: flex;
    align-items: center;
    background: linear-gradient(135deg, #0a0f2c 0%, #1a1f3a 50%, #0a0f2c 100%);

    overflow: hidden;
  margin-top: 4rem;

} */


/* Hero Actions */
.hero-actions {
    display: flex;
    gap: 20px;
    flex-wrap: wrap;
    animation: slideInLeft 1.2s ease-out 0.9s both;
}


.hero-btn-secondary {
    background: transparent;
    color: white;
    border: 2px solid rgba(255, 255, 255, 0.3);
    padding: 16px 35px;
    border-radius: 50px;
    font-weight: 600;
    font-size: 16px;
    display: inline-flex;
    align-items: center;
    gap: 12px;
    text-decoration: none;
    transition: var(--transition);
    backdrop-filter: blur(10px);
    cursor: pointer;
}

.hero-btn-secondary:hover {
    background: rgba(255, 255, 255, 0.1);
    border-color: var(--primary-orange);
    color: var(--primary-orange);
    transform: translateY(-3px);
    text-decoration: none;
}

.hero-btn-primary {
    background: var(--gradient-primary);
    color: white;
    border: none;
    padding: 18px 35px;
    border-radius: 50px;
    font-weight: 600;
    font-size: 16px;
    display: inline-flex;
    align-items: center;
    gap: 12px;
    text-decoration: none;
    transition: var(--transition);
    box-shadow: var(--shadow-primary);
    position: relative;
    overflow: hidden;
    cursor: pointer;
}

.hero-btn-primary::before {
    content: '';
    position: absolute;
    top: 0;
    left: -100%;
    width: 100%;
    height: 100%;
    background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.2), transparent);
    transition: left 0.5s;
}

.hero-btn-primary:hover {
    transform: translateY(-3px);
    box-shadow: var(--shadow-hover);
    color: white;
    text-decoration: none;
}

.hero-btn-primary:hover::before {
    left: 100%;
}




.grievance-hero-section {
    position: relative;
    min-height: 75vh;
    /* Changed from 65vh to 75vh */
    display: flex;
    align-items: center;
    background: linear-gradient(135deg, #0a0f2c 0%, #1a1f3a 50%, #0a0f2c 100%);
    overflow: hidden;
    margin-top: 5rem;
    padding: clamp(80px, 15vw, 100px) 0 clamp(60px, 12vw, 70px);
    /* Added padding */
}

.grievance-hero-section .container-fluid {
    position: relative;
    z-index: 5;
    width: 100%;
    max-width: 1850px;
    margin: 0 auto;
    padding: 0 max(40px, 3vw);
}

.grievance-hero-section .row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 60px;
    /* Match terms and privacy */
    align-items: center;
    width: 100%;
    min-height: 56.5vh;
    /* Added for consistency */
}


.grievance-hero-section .content {
    position: relative;
    z-index: 3;
    margin-top: 0;
    /* Changed from 1rem */
    max-width: 700px;
    width: 100%;
}

.grievance-hero-section .image-col {
    position: relative;
    display: flex;
    justify-content: flex-end;
    align-items: center;
    height: 100%;
    max-height: calc(100vh - 200px);
    width: 41%;
    max-width: 700px;
    justify-self: end;
}

/* Enhanced Orbital Background */
.orbit-container {
    position: absolute;
    top: 50%;
    right: -10%;
    transform: translateY(-50%);
    width: 700px;
    height: 700px;
    z-index: 1;
    opacity: 0.7;
}

.orbit-ring {
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    border: 2px dashed rgba(255, 95, 21, 0.15);
    border-radius: 50%;
    animation: rotateOrbit 30s linear infinite;
}

.orbit-ring-1 {
    width: 300px;
    height: 300px;
    animation-duration: 20s;
    border-width: 1px;
}

.orbit-ring-2 {
    width: 400px;
    height: 400px;
    animation-duration: 30s;
    animation-direction: reverse;
}

.orbit-ring-3 {
    width: 500px;
    height: 500px;
    animation-duration: 40s;
    border-style: dotted;
}

.orbit-ring-4 {
    width: 700px;
    height: 700px;
    animation-duration: 50s;
    animation-direction: reverse;
    border-width: 1px;
}

@keyframes rotateOrbit {
    from {
        transform: translate(-50%, -50%) rotate(0deg);
    }

    to {
        transform: translate(-50%, -50%) rotate(360deg);
    }
}

/* Glowing Orbs */
.glow-orb {
    position: absolute;
    border-radius: 50%;
    filter: blur(60px);
    opacity: 0.3;
    animation: pulseGlow 6s ease-in-out infinite;
    z-index: 1;
}

.orb-1 {
    width: 300px;
    height: 300px;
    background: radial-gradient(circle, #FF5F15 0%, transparent 70%);
    top: -10%;
    right: 10%;
    animation-delay: 0s;
}

.orb-2 {
    width: 350px;
    height: 350px;
    background: radial-gradient(circle, #FFA802 0%, transparent 70%);
    bottom: 10%;
    left: -5%;
    animation-delay: 2s;
}

.orb-3 {
    width: 300px;
    height: 300px;
    background: radial-gradient(circle, #ff3366 0%, transparent 70%);
    top: 50%;
    right: -5%;
    animation-delay: 4s;
}

@keyframes pulseGlow {

    0%,
    100% {
        transform: scale(1);
        opacity: 0.2;
    }

    50% {
        transform: scale(1.1);
        opacity: 0.4;
    }
}

/* Enhanced Resolution Steps - Larger & More Visual */
.resolution-step {
    position: absolute;
    width: 90px;
    height: 90px;
    background: linear-gradient(135deg, rgba(255, 95, 21, 0.3), rgba(255, 168, 2, 0.3));
    backdrop-filter: blur(15px);
    border: 3px solid rgba(255, 95, 21, 0.5);
    border-radius: 50%;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    font-size: 32px;
    color: #FFA802;
    animation: orbitFloat 15s ease-in-out infinite;
    box-shadow:
        0 0 30px rgba(255, 95, 21, 0.4),
        0 0 60px rgba(255, 95, 21, 0.2),
        inset 0 0 20px rgba(255, 168, 2, 0.1);
    z-index: 2;
}

.resolution-step::before {
    content: '';
    position: absolute;
    width: 120%;
    height: 120%;
    border: 2px solid rgba(255, 168, 2, 0.3);
    border-radius: 50%;
    animation: ripple 3s ease-out infinite;
}

@keyframes ripple {
    0% {
        transform: scale(0.8);
        opacity: 1;
    }

    100% {
        transform: scale(1.5);
        opacity: 0;
    }
}

.step-1 {
    top: 15%;
    right: 25%;
    animation-delay: 0s;
}

.step-2 {
    top: 35%;
    right: 8%;
    animation-delay: -3s;
}

.step-3 {
    bottom: 25%;
    right: 15%;
    animation-delay: -6s;
}

.step-4 {
    top: 55%;
    right: 30%;
    animation-delay: -9s;
}

@keyframes orbitFloat {

    0%,
    100% {
        transform: translateY(0) rotate(0deg) scale(1);
        box-shadow: 0 0 30px rgba(255, 95, 21, 0.4);
    }

    25% {
        transform: translateY(-20px) rotate(90deg) scale(1.1);
    }

    50% {
        transform: translateY(0) rotate(180deg) scale(1);
        box-shadow: 0 0 50px rgba(255, 168, 2, 0.6);
    }

    75% {
        transform: translateY(20px) rotate(270deg) scale(1.1);
    }
}

/* Enhanced Particle Field */
.particle-field {
    position: absolute;
    width: 100%;
    height: 100%;
    z-index: 1;
}

.particle-dot {
    position: absolute;
    width: 6px;
    height: 6px;
    background: radial-gradient(circle, rgba(255, 168, 2, 0.9) 0%, transparent 70%);
    border-radius: 50%;
    animation: particleFloat 10s ease-in-out infinite;
    box-shadow: 0 0 10px rgba(255, 168, 2, 0.5);
}

@keyframes particleFloat {

    0%,
    100% {
        transform: translate(0, 0);
        opacity: 0.4;
    }

    25% {
        transform: translate(30px, -40px);
        opacity: 0.8;
    }

    50% {
        transform: translate(-20px, -80px);
        opacity: 0.6;
    }

    75% {
        transform: translate(40px, -50px);
        opacity: 0.9;
    }
}

/* Grid Lines Background */
.grid-bg {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background-image:
        linear-gradient(rgba(255, 95, 21, 0.03) 1px, transparent 1px),
        linear-gradient(90deg, rgba(255, 95, 21, 0.03) 1px, transparent 1px);
    background-size: 50px 50px;
    z-index: 0;
    opacity: 0.5;
}

/* Content Styling */
.content {
    position: relative;
    z-index: 10;
    margin-top: 1rem;
}

/* Badge */
.refund-badge {
    display: inline-flex !important;
    align-items: center !important;
    gap: 10px !important;
    background: rgba(255, 95, 21, 0.1) !important;
    border: 2px solid rgba(255, 95, 21, 0.3) !important;
    color: var(--secondary-orange) !important;
    padding: 12px 24px !important;
    border-radius: 50px !important;
    font-size: 14px !important;
    font-weight: 600 !important;
    text-transform: uppercase !important;
    letter-spacing: 1px !important;
    margin-bottom: 30px !important;
    backdrop-filter: blur(10px) !important;
    animation: slideInLeft 1s ease-out !important;
}


.refund-badge:hover {
    background: rgba(255, 95, 21, 0.2);
    border-color: var(--primary-orange);
    transform: translateY(-3px);
    box-shadow: var(--shadow-primary);
}

@keyframes pulseBadge {

    0%,
    100% {
        box-shadow: 0 0 0 0 rgba(255, 95, 21, 0.4);
    }

    50% {
        box-shadow: 0 0 0 15px rgba(255, 95, 21, 0);
    }
}

.refund-badge i {
    font-size: 18px;
    /* animation: rotate 3s linear infinite; */
}

@keyframes rotate {
    0% {
        transform: rotate(0deg);
    }

    100% {
        transform: rotate(360deg);
    }
}

/* Main Title */
.refund-main-title {
    font-size: clamp(2.5rem, 6vw, 4rem);
    font-weight: 750;
    line-height: 1.1;
    color: white;
    margin-bottom: 25px;
    animation: slideInLeft 1.2s ease-out 0.3s both;
}



.highlight-word {
    background: var(--gradient-primary);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    background-clip: text;
    position: relative;
    display: inline-block;
    animation: shimmer 3s ease-in-out infinite;
}

@keyframes shimmer {

    0%,
    100% {
        filter: brightness(1);
    }

    50% {
        filter: brightness(1.3);
    }
}

/* Subtitle */
/* Subtitle */
.refund-subtitle {
    font-size: clamp(1.1rem, 2.5vw, 1.4rem) !important;
    color: white !important;
    line-height: 1.6 !important;
    margin-bottom: 35px !important;
    animation: slideInLeft 1.2s ease-out 0.6s both !important;
}


/* Key Points */
.refund-key-points {
    display: flex;
    flex-direction: column;
    gap: 12px;
    margin-bottom: 30px;
}

.key-point {
    display: flex;
    align-items: center;
    gap: 12px;
    color: rgba(255, 255, 255, 0.9);
    font-size: 16px;
}

.point-icon {
    width: 35px;
    height: 35px;
    background: var(--gradient-primary);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

.point-icon i {
    font-size: 16px;
    color: white;
}

/* Action Buttons */
.refund-actions {
    display: flex;
    gap: 15px;
    flex-wrap: wrap;
}

.refund-btn {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    padding: 14px 28px;
    border-radius: 50px;
    font-size: 15px;
    font-weight: 600;
    text-decoration: none;
    transition: all 0.3s ease;
}

.refund-btn.primary {
    background: var(--gradient-primary);
    color: white;
    box-shadow: 0 10px 30px rgba(255, 95, 21, 0.3);
}

.refund-btn.primary:hover {
    transform: translateY(-3px);
    box-shadow: 0 15px 40px rgba(255, 95, 21, 0.4);
    color: white;
}

.refund-btn.secondary {
    background: transparent;
    color: white;
    border: 2px solid rgba(255, 255, 255, 0.3);
    backdrop-filter: blur(10px);
}

.refund-btn.secondary:hover {
    background: rgba(255, 255, 255, 0.1);
    border-color: var(--primary-orange);
    color: var(--primary-orange);
    transform: translateY(-3px);
}

/* Right Side Illustration */
.image-col {
    position: relative;
    z-index: 10;
    display: flex;
    justify-content: center;
    align-items: center;
}

.refund-illustration {
    position: relative;
    width: 100%;
    max-width: 400px;
    height: 400px;
    display: flex;
    align-items: center;
    justify-content: center;
}
/* Grievance Resolution Visual */
.grievance-resolution-visual {
    position: relative;
    width: 100%;
    max-width: 550px;
    height: 600px;
    margin: 0 auto;
    overflow: visible;
}

.complaint-journey-container {
    position: relative;
    width: 100%;
    height: 100%;
}

/* Central Support Hub */
.central-support-hub {
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    z-index: 10;
}

.hub-glow {
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    width: 180px;
    height: 180px;
    background: radial-gradient(circle, rgba(255, 95, 21, 0.3), transparent 70%);
    border-radius: 50%;
    animation: hubPulse 3s ease-in-out infinite;
}

@keyframes hubPulse {
    0%, 100% {
        transform: translate(-50%, -50%) scale(1);
        opacity: 0.6;
    }
    50% {
        transform: translate(-50%, -50%) scale(1.3);
        opacity: 0.3;
    }
}

.hub-core {
    width: 120px;
    height: 120px;
    background: linear-gradient(135deg, #FF5F15, #FFA802);
    border-radius: 50%;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    box-shadow: 0 0 40px rgba(255, 95, 21, 0.8),
                inset 0 0 30px rgba(0, 0, 0, 0.3);
    position: relative;
    z-index: 2;
    animation: hubFloat 4s ease-in-out infinite;
}

@keyframes hubFloat {
    0%, 100% {
        transform: translateY(0px) rotate(0deg);
    }
    50% {
        transform: translateY(-12px) rotate(5deg);
    }
}

.hub-core i {
    font-size: 36px;
    color: #fff;
    margin-bottom: 5px;
    animation: iconBounce 2s ease-in-out infinite;
}

@keyframes iconBounce {
    0%, 100% {
        transform: scale(1);
    }
    50% {
        transform: scale(1.15);
    }
}

.hub-text {
    font-size: 16px;
    font-weight: 700;
    color: #fff;
    text-align: center;
    line-height: 1.2;
    text-transform: uppercase;
    letter-spacing: 1px;
}

.rotating-border {
    position: absolute;
    top: -10px;
    left: -10px;
    right: -10px;
    bottom: -10px;
    border: 3px solid transparent;
    border-top-color: #FF5F15;
    border-right-color: #FFA802;
    border-radius: 50%;
    animation: rotateBorder 4s linear infinite;
}

@keyframes rotateBorder {
    0% {
        transform: rotate(0deg);
    }
    100% {
        transform: rotate(360deg);
    }
}

/* Complaint Flow Path */
.complaint-flow-path {
    position: relative;
    width: 100%;
    height: 100%;
}

.flow-stage {
    position: absolute;
    animation: stageFloat 4s ease-in-out infinite;
}

.stage-1 {
    top: 8%;
    left: 8%;
    animation-delay: 0s;
}

.stage-2 {
    top: 8%;
    right: 8%;
    animation-delay: 0.5s;
}

.stage-3 {
    bottom: 8%;
    left: 8%;
    animation-delay: 1s;
}

.stage-4 {
    bottom: 8%;
    right: 8%;
    animation-delay: 1.5s;
}

@keyframes stageFloat {
    0%, 100% {
        transform: translateY(0px);
    }
    50% {
        transform: translateY(-10px);
    }
}

.stage-connector {
    position: absolute;
    width: 2px;
    height: 60px;
    background: linear-gradient(180deg, #FF5F15, transparent);
    left: 50%;
    transform: translateX(-50%);
    animation: connectorPulse 2s ease-in-out infinite;
}

.stage-1 .stage-connector {
    top: 100%;
}

.stage-2 .stage-connector {
    top: 100%;
}

.stage-3 .stage-connector {
    bottom: 100%;
    background: linear-gradient(0deg, #FF5F15, transparent);
}

.stage-4 .stage-connector {
    bottom: 100%;
    background: linear-gradient(0deg, #FF5F15, transparent);
}

@keyframes connectorPulse {
    0%, 100% {
        opacity: 0.3;
    }
    50% {
        opacity: 1;
    }
}

.stage-card {
    background: linear-gradient(135deg, #1a1a1a 0%, #2d2d2d 100%);
    border: 2px solid rgba(255, 95, 21, 0.4);
    border-radius: 16px;
    padding: 15px;
    width: 150px;
    position: relative;
    box-shadow: 0 8px 32px rgba(0, 0, 0, 0.5);
    transition: all 0.4s ease;
    cursor: pointer;
}

.stage-card:hover {
    transform: scale(1.08);
    border-color: #FF5F15;
    box-shadow: 0 12px 40px rgba(255, 95, 21, 0.6);
}

.stage-card:hover .stage-icon {
    transform: rotateY(360deg);
}

.stage-icon {
    width: 50px;
    height: 50px;
    background: linear-gradient(135deg, #FF5F15, #FFA802);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 10px;
    box-shadow: 0 4px 15px rgba(255, 95, 21, 0.5);
    transition: transform 0.6s ease;
}

.stage-icon i {
    font-size: 22px;
    color: #fff;
}

.stage-info {
    text-align: center;
}

.stage-info h4 {
    font-size: 16px;
    font-weight: 700;
    color: #fff;
    margin: 0 0 5px 0;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.stage-info p {
    font-size: 17px;
    color: white;
    margin: 0 0 8px 0;
    line-height: 1.3;
}

.stage-time {
    display: inline-block;
    background: rgba(255, 95, 21, 0.2);
    color: #FFA802;
    padding: 3px 10px;
    border-radius: 12px;
    font-size: 16px;
    font-weight: 600;
    border: 1px solid rgba(255, 95, 21, 0.3);
}

.stage-badge {
    position: absolute;
    top: -12px;
    right: -12px;
    width: 32px;
    height: 32px;
    background: linear-gradient(135deg, #FF5F15, #FFA802);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 14px;
    font-weight: 700;
    color: #fff;
    box-shadow: 0 4px 12px rgba(255, 95, 21, 0.6);
    border: 3px solid #1a1a1a;
}

/* Support Channels */
.support-channels {
    position: absolute;
    width: 100%;
    height: 100%;
    top: 0;
    left: 0;
}

.channel-icon {
    position: absolute;
    width: 50px;
    height: 50px;
    background: linear-gradient(135deg, #2d2d2d, #1a1a1a);
    border: 2px solid rgba(255, 95, 21, 0.5);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    transition: all 0.3s ease;
    animation: channelFloat 3s ease-in-out infinite;
}

.channel-icon:hover {
    background: linear-gradient(135deg, #FF5F15, #FFA802);
    transform: scale(1.2) rotate(10deg);
    box-shadow: 0 8px 25px rgba(255, 95, 21, 0.8);
}

.channel-icon i {
    font-size: 20px;
    color: #FF5F15;
    transition: color 0.3s ease;
}

.channel-icon:hover i {
    color: #fff;
}

.channel-email {
    top: 25%;
    left: -5%;
    animation-delay: 0s;
}

.channel-phone {
    top: 25%;
    right: -5%;
    animation-delay: 0.7s;
}

.channel-chat {
    bottom: 25%;
    left: -5%;
    animation-delay: 1.4s;
}

.channel-form {
    bottom: 25%;
    right: -5%;
    animation-delay: 2.1s;
}

@keyframes channelFloat {
    0%, 100% {
        transform: translateY(0px);
    }
    50% {
        transform: translateY(-8px);
    }
}

.channel-tooltip {
    position: absolute;
    bottom: -30px;
    left: 50%;
    transform: translateX(-50%);
    background: rgba(255, 95, 21, 0.95);
    color: #fff;
    padding: 5px 12px;
    border-radius: 8px;
    font-size: 10px;
    font-weight: 600;
    white-space: nowrap;
    opacity: 0;
    pointer-events: none;
    transition: opacity 0.3s ease;
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.3);
}

.channel-icon:hover .channel-tooltip {
    opacity: 1;
}

/* Satisfaction Badge */
.satisfaction-badge {
    position: absolute;
    top: -10px;
    left: 50%;
    transform: translateX(-50%);
    z-index: 20;
}

.badge-content {
    background: linear-gradient(135deg, #28a745, #20c997);
    padding: 10px 20px;
    border-radius: 25px;
    display: flex;
    align-items: center;
    gap: 8px;
    box-shadow: 0 6px 20px rgba(40, 167, 69, 0.5);
    animation: badgeBounce 2s ease-in-out infinite;
}

@keyframes badgeBounce {
    0%, 100% {
        transform: translateY(0px);
    }
    50% {
        transform: translateY(-5px);
    }
}

.badge-content i {
    font-size: 18px;
    color: #fff;
}

.badge-content span {
    font-size: 12px;
    font-weight: 700;
    color: #fff;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

/* Resolution Timer */
.resolution-timer {
    position: absolute;
    bottom: -15px;
    left: 50%;
    transform: translateX(-50%);
    z-index: 20;
}

.timer-content {
    background: linear-gradient(135deg, #6c63ff, #4834df);
    padding: 10px 20px;
    border-radius: 25px;
    display: flex;
    align-items: center;
    gap: 8px;
    box-shadow: 0 6px 20px rgba(108, 99, 255, 0.5);
    animation: timerPulse 2s ease-in-out infinite;
}

@keyframes timerPulse {
    0%, 100% {
        box-shadow: 0 6px 20px rgba(108, 99, 255, 0.5);
    }
    50% {
        box-shadow: 0 8px 30px rgba(108, 99, 255, 0.8);
    }
}

.timer-content i {
    font-size: 16px;
    color: #fff;
}

.timer-content span {
    font-size: 11px;
    font-weight: 700;
    color: #fff;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

/* Responsive Design */
@media (max-width: 768px) {
    .grievance-resolution-visual {
        height: 500px;
        max-width: 400px;
    }

    .hub-core {
        width: 100px;
        height: 100px;
    }

    .hub-core i {
        font-size: 28px;
    }

    .hub-text {
        font-size: 11px;
    }

    .stage-card {
        width: 130px;
        padding: 12px;
    }

    .stage-icon {
        width: 45px;
        height: 45px;
    }

    .stage-icon i {
        font-size: 18px;
    }

    .stage-info h4 {
        font-size: 13px;
    }

    .stage-info p {
        font-size: 10px;
    }

    .channel-icon {
        width: 45px;
        height: 45px;
    }

    .channel-icon i {
        font-size: 18px;
    }

    .badge-content, .timer-content {
        padding: 8px 15px;
    }

    .badge-content span, .timer-content span {
        font-size: 10px;
    }
    
    .grievance-hero-section .image-col{
        width: 100%;
    }
}

@media (max-width: 576px) {
    .grievance-resolution-visual {
        height: 450px;
        max-width: 320px;
    }

    .stage-card {
        width: 110px;
        padding: 10px;
    }

    .hub-core {
        width: 85px;
        height: 85px;
    }

    .hub-core i {
        font-size: 24px;
    }
}

@media (max-width: 991px) {
    .orbit-container {
        right: -30%;
        width: 700px;
        height: 700px;
    }

    .resolution-step {
        width: 70px;
        height: 70px;
        font-size: 26px;
    }

    .resolution-timeline-visual {
        max-width: 350px;
        height: 350px;
        margin-top: 60px;
    }

    .support-hub {
        width: 90px;
        height: 90px;
    }

    .hub-icon {
        font-size: 36px;
    }

    .step-icon-wrapper {
        width: 55px;
        height: 55px;
        font-size: 22px;
    }

    .step-content {
        min-width: 100px;
        padding: 10px 14px;
    }

    .step-content h4 {
        font-size: 15px;
    }

    .step-content p {
        font-size: 11px;
    }
}

@media (max-width: 768px) {

    .orbit-container,
    .glow-orb {
        opacity: 0.4;
    }

    .resolution-step {
        display: none;
    }

    .action-buttons {
        flex-direction: column;
        width: 100%;
    }

    .refund-btn {
        width: 100%;
        justify-content: center;
    }

    .refund-key-points {
        justify-content: center;
    }

    .resolution-timeline-visual {
        max-width: 300px;
        height: 300px;
        margin-top: 40px;
    }

    .support-hub {
        width: 70px;
        height: 70px;
    }

    .hub-icon {
        font-size: 28px;
    }

    .step-icon-wrapper {
        width: 45px;
        height: 45px;
        font-size: 18px;
    }

    .step-content {
        display: none;
    }
}

@media (max-width: 480px) {
    .resolution-timeline-visual {
        max-width: 280px;
        height: 280px;
    }

    .support-hub {
        width: 60px;
        height: 60px;
    }

    .hub-icon {
        font-size: 24px;
    }

    .refund-main-title {
        font-size: clamp(1.8rem, 8vw, 2.5rem);
    }
}

.cta-button {
    display: inline-block;
    padding: 15px 40px;
    background: rgba(255, 255, 255, 0.2);
    border: 2px solid rgba(255, 255, 255, 0.5);
    color: white;
    text-decoration: none;
    border-radius: 50px;
    font-weight: 600;
    margin-top: 30px;
    transition: all 0.3s ease;
    backdrop-filter: blur(10px);
    animation: fadeInUp 1.5s ease-out 0.9s both;
}

.cta-button:hover {
    background: rgba(255, 255, 255, 0.3);
    transform: translateY(-3px);
    box-shadow: 0 10px 25px rgba(0, 0, 0, 0.3);
    color: white;
}








@media (max-width: 768px) {



    .safety-grid {
        grid-template-columns: 1fr;
        gap: 20px;
    }

    .safety-card {
        padding: 1.2rem;
    }

    .safety-section h2 {
        font-size: 1.5rem;
    }
}

.safety-section h2 span {
    font-size: clamp(24px, 6vw, 45px) !important;
    line-height: clamp clamp(32px, 30px, 62px) 32px (32px, 8vw, 62px) !important;
}

/* Section Background */
.refund-section {

    padding: 3rem 0;
}

/* Card Container */
.refund-card {
    background-color: #2b2b2b;
    border-radius: 1rem;
    padding: 3rem 2rem;
    position: relative;
    /* Needed for absolute positioning */
    overflow: hidden;
}



/* Mobile screens ke liye padding remove */
@media (max-width: 768px) {
    .refund-card {
        padding: 8px !important;
    }
}

.refund-bg-corner {
    position: absolute;
    top: 0;
    left: -11px;
    width: 180px;
    height: auto;
    z-index: 0;
    opacity: 0.3;
    /* Optional: fade effect */
}

/* Heading Style */
.refund-heading {
    color: #ffffff;
    font-weight: 600;
    margin-bottom: 0.5rem;
    font-size: 28px;
}

/* Subtext Style */
.refund-text {
    color: rgb(255, 255, 255);
    margin-bottom: 0;
}

/* Icon Size */
.refund-icon {
    width: 167px;
    height: 167px;
    object-fit: contain;
    margin-right: 1rem;
}

/* Vertical Divider */
.refund-divider {
    width: 2px;
    height: 238px;
    background-color: #fd7e14;
    /* Bootstrap orange */
}


/* hover and safety section  */


/* Enhanced Safety Section */
.safety-section {
    /* padding: 4rem 2rem; */
    color: white;
    text-align: center;
    position: relative;
}

.safety-section h2 {
    animation: fadeInUp 1s ease-out;
    /* margin-bottom: 30px; */
    font-size: clamp(24px, 5vw, 34px);

}



.safety-card {
    background: #0d163e !important;
    border-radius: 20px;
    transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1);
    position: relative;
    overflow: hidden;
    border: 2px solid rgba(255, 168, 2, 0.1);
    animation: fadeInUp 0.8s ease-out;
    text-align: center;
}

.safety-card::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: linear-gradient(45deg, rgba(255, 95, 21, 0.05), rgba(255, 168, 2, 0.05));
    opacity: 0;
    transition: opacity 0.3s ease;
}

.safety-card:hover::before {
    opacity: 1;
}

.safety-card:hover {
    transform: translateY(-8px) scale(1.02);
    box-shadow: 0 20px 40px rgba(255, 95, 21, 0.3);
    border-color: rgba(255, 168, 2, 0.4);
}

.safety-card img {
    transition: all 0.3s ease;
}

.safety-card:hover img {
    transform: scale(1.1) rotate(5deg);
}

/* Enhanced Policy Section Cards */
.policy-section div[style*="background:#0d163e"] {
    border-radius: 25px;
    background: #0d163e !important;
    border: 2px solid rgba(255, 168, 2, 0.15);
    transition: all 0.4s ease;
    position: relative;
    overflow: hidden;
    animation: fadeInUp 0.8s ease-out;
}

.policy-section div[style*="background:#0d163e"]::before {
    content: '';
    position: absolute;
    top: 0;
    left: -100%;
    width: 100%;
    height: 100%;
    background: linear-gradient(90deg, transparent, rgba(255, 168, 2, 0.08), transparent);
    transition: left 0.6s ease;
}

.policy-section div[style*="background:#0d163e"]:hover::before {
    left: 100%;
}

.policy-section div[style*="background:#0d163e"]:hover {
    transform: translateY(-5px);
    box-shadow: 0 15px 35px rgba(255, 95, 21, 0.2);
    border-color: rgba(255, 168, 2, 0.3);
}

/* Enhanced Banner Images */
.banner-wrapper img {
    transition: all 0.4s ease;
    filter: brightness(1.05) contrast(1.1);
}

.banner-wrapper img:hover {
    transform: scale(1.02);
    filter: brightness(1.1) contrast(1.15);
    box-shadow: 0 15px 35px rgba(0, 0, 0, 0.2);
}



.client-card {
    transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1);
    position: relative;
    overflow: hidden;
}

.client-card::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: linear-gradient(45deg, rgba(255, 95, 21, 0.1), rgba(255, 168, 2, 0.1));
    opacity: 0;
    transition: opacity 0.3s ease;
    border-radius: inherit;
}

.client-card:hover::before {
    opacity: 1;
}

.client-card:hover {
    transform: translateY(-12px) scale(1.05);
    box-shadow: 0 20px 40px rgba(0, 0, 0, 0.3);
}
































/* policy secction */






.policy-card {
  border-radius: clamp(15px, 3vw, 25px);
  background: #0d163e !important;
  border: 2px solid rgba(255, 168, 2, 0.15);
  transition: all 0.4s ease;
  position: relative;
  overflow: hidden;
  animation: fadeInUp 0.8s ease-out;
  padding: clamp(12px, 3vw, 24px);
  margin-bottom: clamp(20px, 4vw, 40px);
  display: flex;
  align-items: center;
  gap: clamp(10px, 3vw, 20px);
  flex-direction: row;
}

/* Mobile First Approach */
@media (max-width: 768px) {
    .policy-card {
        flex-direction: column;
        text-align: center;
        padding: clamp(15px, 4vw, 20px);
        gap: clamp(15px, 4vw, 25px);
    }

    .policy-card.reverse-mobile {
        flex-direction: column;
    }
}

/* Tablet Adjustments */
@media (min-width: 769px) and (max-width: 1024px) {
    .policy-card {
        gap: clamp(15px, 2.5vw, 20px);
        padding: clamp(18px, 3.5vw, 22px);
    }
}

/* Animation Effects */
.policy-card::before {
    content: '';
    position: absolute;
    top: 0;
    left: -100%;
    width: 100%;
    height: 100%;
    background: linear-gradient(90deg, transparent, rgba(255, 168, 2, 0.08), transparent);
    transition: left 0.6s ease;
}

.policy-card:hover::before {
    left: 100%;
}

.policy-card:hover {
    /* transform: translateY(-5px); */
    box-shadow: 0 15px 35px rgba(255, 95, 21, 0.2);
    border-color: rgba(255, 168, 2, 0.3);
}

@keyframes fadeInUp {
    from {
        opacity: 0;
        transform: translateY(30px);
    }

    to {
        opacity: 1;
        transform: translateY(0);
    }
}

/* Icon Container - RESPONSIVE */
.icon-container {
    border: 3px solid orange;
    border-radius: clamp(15px, 3vw, 25px);
    flex: 0 0 auto;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: clamp(8px, 2vw, 12px);
}

.icon-container img {
    height: clamp(80px, 15vw, 200px);
    width: auto;
    max-width: 100%;
    object-fit: contain;
}

/* Content Container - RESPONSIVE */
.content-container {
    flex: 1;
    min-width: 0;
    /* Prevents flex item from overflowing */
}

/* Typography - FULLY RESPONSIVE */
.policy-title {
    font-weight: 700;
    text-transform: uppercase;
    font-size: clamp(18px, 4.5vw, 35px) !important;
    font-family: 'Source Sans Pro', sans-serif;
    line-height: clamp(24px, 5.5vw, 42px) !important;
    letter-spacing: clamp(-0.5px, -0.2vw, -1.2px);
    text-align: center;
    background: linear-gradient(90deg, #ff5f15 0%, #ffa802 100%);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    display: inline-block;
    margin-bottom: clamp(10px, 2vw, 15px);
}

.policy-text {
    text-align: justify;
    font-size: clamp(14px, 3vw, 22px) !important;
    line-height: clamp(20px, 4vw, 32px);
    margin-bottom: clamp(8px, 2vw, 15px);
}

/* Table Styles - FULLY RESPONSIVE */
.policy-table {
    width: 100%;
    font-size: clamp(14px, 3vw, 22px) !important;
    background-color: transparent;
    border-collapse: collapse;
    margin-top: clamp(8px, 2vw, 15px);
}

.policy-table td {
    padding: clamp(6px, 1.5vw, 8px) !important;
    vertical-align: top;
    /* word-break: break-word; */
}

.policy-table .star-cell {
    width: clamp(25px, 5vw, 30px);
    text-align: center;
}

.policy-table .colon-cell {
    width: clamp(15px, 3vw, 20px);
    text-align: center;
    padding: clamp(6px, 1.5vw, 8px) clamp(10px, 2vw, 20px) clamp(6px, 1.5vw, 8px) clamp(6px, 1.5vw, 8px) !important;
}

.policy-table .content-cell {
    text-align: justify;
}

.policy-table strong {
    font-size: clamp(13px, 2.8vw, 20px);
    font-weight: 700;
    font-family: 'Source Sans Pro', sans-serif;
    background: linear-gradient(90deg, #ff5f15 0%, #ffa802 100%);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    display: inline-block;
    text-transform: uppercase;
}

.star-icon {
    color: darkorange;
    font-size: clamp(16px, 3vw, 20px);
}

/* Special Mobile Adjustments */
@media (max-width: 480px) {
    .policy-card {
        margin-bottom: clamp(25px, 8vw, 50px);
        border-radius: 15px;
    }

    .policy-title {
        font-size: clamp(16px, 5vw, 24px) !important;
        line-height: clamp(22px, 6vw, 30px) !important;
    }

    .policy-text {
        font-size: clamp(13px, 3.5vw, 18px) !important;
        text-align: left;
    }

    .policy-table {
        font-size: clamp(13px, 3.5vw, 18px) !important;
    }

    .policy-table strong {
        font-size: clamp(12px, 3.2vw, 16px);
    }

    .icon-container {
        border-radius: 15px;
    }

    .icon-container img {
        height: clamp(60px, 20vw, 120px);
    }
}

/* Extra Large Screens */
@media (min-width: 1400px) {
    .policy-section {
        /* max-width: 1200px; */
        margin: 0 auto;
        /* padding-top: 4rem; */
    }
}

/* Banner Section - RESPONSIVE */
.banner-wrapper {
    margin: clamp(20px, 4vw, 40px) 0;
}

.banner-wrapper img {
    width: 100%;
    height: auto;
    border-radius: clamp(15px, 3vw, 30px);
    object-fit: cover;
}

/* Utility Classes */
.text-center {
    text-align: center !important;
}



/* Fix for long words in table cells */
/* .policy-table td {
  word-wrap: break-word;
  overflow-wrap: break-word;
} */

/* Ensure proper spacing on all devices */
.policy-section>div:last-child {
    margin-bottom: 0;
}




.redressal-matrix-container {
    border-radius: 20px;
    border: 3px solid orange;
    background-size: cover;
    padding: 32px 24px;
    /* padding: 0px 24px 92px 24px; */
    margin: 0 auto;
    background-color: #0d163e;
    max-width: 1400px;
}

.redressal-matrix-container .row {
    display: flex;
    flex-wrap: wrap;
    gap: 20px;
    justify-content: center;
}

.matrix-heading {
    font-weight: 700;
    text-transform: uppercase;
    font-size: 40px;
    font-family: 'Source Sans Pro', sans-serif;
    line-height: 48px;
    background: linear-gradient(135deg, #FF5F15 0%, #FFA802 100%);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    margin-bottom: 40px;
    animation: gradientText 3s infinite alternate;
    text-align: center;
}

/* Cards */
.matrix-card {
    display: flex;
    flex-direction: column;
    justify-content: space-between;
    height: 100%;
    min-height: 280px;
    background: #03143a;
    border-radius: 15px;
    box-shadow: 0 0 20px rgba(255, 165, 0, 0.4);
    border: 2px solid orange;
    transition: transform 0.3s ease, box-shadow 0.3s ease;
    padding: 24px 10px;
    flex: 1;
}

.matrix-card:hover {
    transform: translateY(-8px);
    box-shadow: 0 0 35px rgba(255, 165, 0, 0.8);
}

.level-heading {
    font-size: 28px;
    text-align: center;
    text-transform: uppercase;
    font-family: 'Source Sans Pro', sans-serif;
    background: linear-gradient(135deg, #FF5F15 0%, #FFA802 100%);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    margin-bottom: 20px;
    font-weight: 700;
    animation: gradientText 3s infinite alternate;
}

.matrix-card-body {
    text-align: left;
    color: #ffffff;
    flex-grow: 1;
    display: flex;
    flex-direction: column;
    justify-content: flex-start;
}

.matrix-card-body p {
    margin-bottom: 8px;
    font-size: 18px;
    line-height: 1.4;
    text-align: left;
}

/* Name Gradient Styling */
.name-gradient strong {
    font-size: 22px;
    display: block;
    margin-bottom: 4px;
    background: linear-gradient(135deg, #FF5F15 0%, #FFA802 100%);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    font-weight: 700;
    text-align: center;
}

.designation-text {
    margin-bottom: 16px !important;
    color: #ffffff;
    text-align: center !important;
    font-size: 20px !important;
}

/* Contact Line - Phone and Email in same alignment */
.contact-line {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 10px !important;
    text-align: left;
    font-size: 20px !important;
}

/* Contact Container for Desktop/Large screens */
.contact-container {
    display: flex;
    align-items: center;
    flex-direction: column;
    gap: 10px;
}



/* Icon Gradient */
.icon-gradient {
    background: linear-gradient(135deg, #FF5F15 0%, #FFA802 100%);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    font-size: 16px;
}

.matrix-card-body ul {
    margin-top: 16px;
    padding-left: 0;
    /* text-align: left; */
}

.matrix-card-body ul li {
    font-size: 22px;
    line-height: 1.5;
    margin-bottom: 8px;
    padding-left: 20px;
    position: relative;
    text-align: left;
}

.matrix-card-body a {
    color: #ffa802;
    text-decoration: none;
    word-break: break-word;
}

.matrix-card-body a:hover {
    color: #ff5f15;
    text-decoration: underline;
}

.matrix-card-body ul li span {
    color: orange;
    margin-right: 8px;
    position: absolute;
    left: 0;
}

@keyframes gradientText {
    0% {
        filter: hue-rotate(0deg);
    }

    100% {
        filter: hue-rotate(20deg);
    }
}

/* Responsive Design */

/* Large Desktop */
@media (min-width: 1200px) {
    .col-lg-4 {
        flex: 0 0 calc(33.333% - 14px);
        max-width: calc(33.333% - 14px);
    }
}

/* Desktop & Tablet */
@media (min-width: 768px) and (max-width: 1199px) {
    .redressal-matrix-container {
        padding: 24px 20px;
    }

    .matrix-heading {
        font-size: 36px;
        line-height: 44px;
    }

    .col-lg-4.col-md-6 {
        flex: 0 0 calc(50% - 10px);
        max-width: calc(50% - 10px);
    }

    .col-lg-4.col-md-12 {
        flex: 0 0 100%;
        max-width: 100%;
    }

    .level-heading {
        font-size: 26px;
    }

    .matrix-card-body p {
        font-size: 17px;
    }

    .matrix-card-body ul li {
        font-size: 15px;
    }
}


/* Tablet Portrait */
@media (max-width: 767px) {
    .redressal-matrix-container {
        padding: 20px 16px;
        border-radius: 15px;
        border-width: 2px;
    }

    .matrix-heading {
        font-size: 28px;
        line-height: 36px;
        margin-bottom: 24px;
    }

    .redressal-matrix-container .row {
        gap: 16px;
    }

    .matrix-card {
        width: 100% !important;
        flex: 1 1 100%;
        min-height: 250px;
        padding: 20px 16px;
        margin-bottom: 0;
    }

    .level-heading {
        font-size: 24px;
        margin-bottom: 16px;
    }

    .matrix-card-body p {
        font-size: 16px;
        margin-bottom: 6px;
    }

    .matrix-card-body p strong {
        font-size: 18px;
        margin-bottom: 10px;
    }

    .matrix-card-body ul li {
        font-size: 14px;
        line-height: 1.4;
        margin-bottom: 6px;
    }

    /* Mobile: Stack phone and email vertically */
    .contact-container {
        flex-direction: column;
        align-items: flex-start !important;
        gap: 8px !important;
    }

    .contact-line {
        font-size: 16px !important;
    }
}

/* Mobile Landscape */
@media (max-width: 576px) {
    .redressal-matrix-container {
        padding: 16px 12px;
        border-radius: 12px;
    }

    .matrix-heading {
        font-size: 24px;
        line-height: 32px;
        margin-bottom: 20px;
    }

    .matrix-card {
        min-height: 220px;
        padding: 16px 12px;
    }

    .level-heading {
        font-size: 22px;
        margin-bottom: 14px;
    }

    .matrix-card-body p {
        font-size: 15px;
    }

    .matrix-card-body p strong {
        font-size: 17px;
    }

    .matrix-card-body ul li {
        font-size: 13px;
        padding-left: 18px;
    }
}

/* Small Mobile Portrait */
@media (max-width: 480px) {
    .redressal-matrix-container {
        padding: 12px 8px;
        margin: 0 4px;
    }

    .matrix-heading {
        font-size: 20px;
        line-height: 28px;
        margin-bottom: 16px;
    }

    .matrix-card {
        min-height: 200px;
        padding: 14px 10px;
        border-radius: 12px;
    }

    .level-heading {
        font-size: 20px;
        margin-bottom: 12px;
    }

    .matrix-card-body p {
        font-size: 14px;
    }

    .matrix-card-body p strong {
        font-size: 16px;
    }

    .matrix-card-body ul li {
        font-size: 12px;
        padding-left: 16px;
    }

    .matrix-card-body ul li span {
        margin-right: 6px;
    }
}

/* Extra Small Devices */
@media (max-width: 360px) {
    .redressal-matrix-container {
        padding: 10px 6px;
    }

    .matrix-heading {
        font-size: 18px;
        line-height: 26px;
    }

    .level-heading {
        font-size: 18px;
    }

    .matrix-card-body p {
        font-size: 13px;
    }

    .matrix-card-body p strong {
        font-size: 15px;
    }

    .matrix-card-body ul li {
        font-size: 11px;
    }
}

/* Animation */
@keyframes gradientText {
    0% {
        background: linear-gradient(90deg, #ff5f15 0%, #ffa802 100%);
        -webkit-background-clip: text;
        -webkit-text-fill-color: transparent;
    }

    100% {
        background: linear-gradient(90deg, #ffa802 0%, #ff5f15 100%);
        -webkit-background-clip: text;
        -webkit-text-fill-color: transparent;
    }
}